Won Platform FAQ

Welcome to the Won Platform FAQ. We understand that there can be many concerns and questions when it comes to gift card transactions, so we've put together the following frequently asked questions and answers to help you better understand our services.

Won Platform is an online platform focusing on gift card transactions. We are committed to providing users with convenient, safe and high-priced gift card transaction services. You can sell unwanted gift cards on our platform to get the most value in return.
To start using the Won platform, you first need to register for an account. You can then log in and add the gift card information you have. The system will generate a high price recycling quote. If you accept the offer, simply follow the system's guidance to complete the transaction.
Our recycling prices are determined based on your gift card type, face value, and market demand. We work hard to ensure you get the best value in return, so prices will fluctuate as the market changes.
Yes, we have strict security measures in place to protect your personal information and transaction data. You can trade with confidence knowing your information is protected.
Once you complete your transaction, you can choose to withdraw your returns to your bank account. The withdrawal process is quick and easy, getting you your cash as quickly as possible.
You can contact our customer support team by sending an email to [email protected] or using the Live Chat (WhatsApp) feature in the app.